Innes & Mackay Privacy Notice
What we need
Innes & Mackay Ltd will be a “controller” of the personal information that you provide to us either through our website or when you instruct us to act on your behalf.
When you become a client of Innes & Mackay Ltd, we will collect, store and use the personal information that you provide to us in your instructions and during the course of our solicitor/client relationship. We may ask you for additional personal information during the course of our client/solicitor relationship, which shall be collected, stored and used in accordance with this privacy notice.
We may have to collect and process the following personal and special category data:
- Client name and address
- Family details
- Financial details
- Employment details
- Physical health details
- Mental health details
- Ethnic origin
- Genetic date
- Sexual orientation/sex life
- any other personal data required to provide legal services.
We will collect this information from the client. However, in some cases, this information may also be collected from third parties.
Why we need your personal information – contractual purposes
We need to collect our clients’ personal information so that we can perform our service agreement/contract with you. We will use our clients’ personal information to:
- Provide you with legal advice, including for example, communicating with you by email, letter and/or telephone, etc;
- Represent you as your solicitors
- Acting a curator ad litem or Reporter appointed by the Court;
- Acting as mediator or corroborator;
- Acting as your attorney or as guardian appointed by the Court;
- Investigate and address any concerns expressed by data subjects, whether clients or third parties;
- any other reason required to allow us to perform our service agreement/contract with you.
If you do not provide us with all the personal information that we need to collect then this may affect our ability to provide you with legal advice.
Why we need your personal information – legitimate purposes
We also process our clients’ personal information in pursuit of our legitimate interests to:
- Promote our services by sending clients communications with information for upcoming events and legal updates; and
- Invite our clients as guests to our events;
- Keep accounting and client ledger records;
- Check for potential conflicts of interest;
- Respond to and communicate with clients regarding your questions, comments, support needs or complaints;
- any other legitimate purpose required by law
Where we process your personal information in pursuit of our legitimate interests, you have the right to object to us using your personal information for the above purposes. If you wish to object to any of the above processing, please contact our data processor on 01463 232273. If we comply with your objection, this may affect our ability to undertake the tasks above for the benefit of you as a client.
Why we need your personal information – legal obligations
We are under a legal obligation to process certain personal information relating to our clients for the purposes of complying with our obligations under:
- The Law Society of Scotland requirements for solicitors;
- Anti Money Laundering legislation;
- Performance of a transaction carried out in the public interest;
- Any other applicable legal requirements which may be relevant to our service agreement/contract with you;
Your data will normally be protected by legal professional privilege unless the data becomes public in the course of the service agreement/contract we have with you. In the course of a transaction we may share your information with:
- Solicitors on the other side of the transaction;
- Scottish Court Service;
- Financial institutions and advisors;
- Registers of Scotland;
- Scottish Legal Aid Board;
- Department of Work and Pensions;
- The Office of the Public Guardian;
- The Mental Welfare Commission;
- Local Authorities including social services;
- The Law Society of Scotland;
- Estate agents;
- The Cashroom;
- Any other parties required by law, in the course of the transaction with you or in the general administration of the firm;
How long we keep your personal information
We keep our clients’ personal data for the following periods:
- Family Law Department – Five years after final completion of the transaction;
- Private Client Department – Ten years after completion of the transaction;
- Conveyancing Department
Purchase – Ten years after completion of the transaction;
Sales – One year after completion of the transaction; and
- Estate Agency – One year after completion of the transaction.
We will review and possibly delete your personal information following a period of 10 years after you have ceased to be our client.
You can exercise any of the following rights by writing to us at Kintail House, Beechwood Business Park, Inverness, IV2 3BW.
Your rights in relation to your personal information are:
- You have a right to request access to the personal information that we hold about you by making a “subject access request”;
- If you believe that any of your personal information is inaccurate or incomplete, you have a right to request that we correct or complete your personal information;
- You have a right to request that we restrict the processing of your personal information for specific purposes; and
- If you wish us to delete your personal information, you may request that we do so.
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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you may modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website.
Any requests received by Innes & Mackay Ltd will be considered under applicable data protection legislation. If you remain dissatisfied, you have a right to raise a complaint with the Information Commissioner’s Office at www.ico.org.uk
Links to other websites
Your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email [email protected].
If you have any queries in relation to the above please do not hesitate to write to us at Innes & Mackay, Kintail House, Beechwood Business Park, Inverness, IV2 3BW or email [email protected].