You’ve bought the home of your dreams… but there’s something not quite right.

Maybe you want to knock down that wall over there; change up the bathroom; redecorate the bedroom.

We know what it’s like. No matter how perfect your new home is, it’s only natural to want to put your own stamp on the property. And there are also times when unexpected repairs and issues come along.

For 150 years, we have supported people in the Highlands, Islands and Moray with expert legal and estate agency service. But our support doesn’t stop when you get the keys – we’re with you all the way.

We understand the importance of finding reliable tradespeople you can trust. That’s why we’ve created a directory of tradespeople here in the north of Scotland that can help you with whatever you need – from renovating to plumbing repairs to rewiring to plastering, and everything in between.

Our searchable directory allows you to filter by trade and location – enabling you to find plumbers, electricians, painters near you… and so much more!

We’ll be adding to our list of trusted tradespeople over time – so if you have any recommendations, please get in touch and we can create a true community-driven resource.

What to look for in a tradesperson

Credentials and Qualifications

• Trustworthy Schemes: Seek tradespeople registered with established bodies. These organisations ensure members are qualified, insured, and adhere to high standards.
• Specific Qualifications: Make sure the tradesperson holds the necessary qualifications for the job. 

Recommendations and Reviews

• Word-of-Mouth: New homeowner or not, tapping into your network is invaluable. If you find a tradesperson on our list, ask friends, family, and neighbours for recommendations or experiences. Personal recommendations can be a great way to find trustworthy professionals.
• The Power of Online Reviews: Websites like Trustpilot and Checkatrade are your friends! Reviews offer valuable insights into experience, quality of work, and customer service – all crucial factors when choosing a tradesperson.
• References Speak Volumes: Don’t hesitate to request references from previous clients. Contacting a few references allows you to get a first-hand perspective on the tradesperson’s work ethic and professionalism.

Quotes and Pricing Transparency

• Don’t Settle for One: Always get quotes from at least 3 different tradespeople. This allows you to compare prices, assess experience, and find someone who aligns with your budget.
• Breakdown the Costs: Ensure the quote includes a detailed breakdown of labour costs, materials, and any VAT that may apply. This transparency avoids hidden fees and ensures you’re on the same page financially.

Communication is Key

• Clear Expectations: Before work begins, have a thorough discussion with the tradesperson. Clearly outline your expectations, and ensure they can explain the work process, timeline, and potential disruptions.
• Scheduling Matters: Discuss their availability and agree on a start and completion date for the project. This helps manage expectations and avoids delays that can disrupt your home life.
• Keeping it Tidy: Discuss the tradesperson’s policy on keeping the work area clean and tidy. This helps manage expectations and avoids unnecessary stress during the project.

Peace of Mind with Insurance and Guarantees

• Public Liability Insurance: Make sure the tradesperson has adequate public liability insurance to cover any accidental damage caused during the work. It’s better to be safe than sorry!
• Guarantee of Quality: Don’t be afraid to ask about any guarantees offered on the work performed. A guarantee provides peace of mind, knowing they’ll rectify any issues that may arise within a set timeframe.

Please note: Innes & Mackay cannot be held responsible for the actions of any third party included in the online tradesperson directory.

If you’re thinking of buying property and need advice, contact Innes & Mackay’s specialist property law team. We’ve been proudly serving clients in the Highlands, Moray and across Scotland for 150 years – and are with you all the way in your property journey.